Our number one priority has always been your satisfaction. We put in place more flexible cancellation policies that will allow you to book your stay with a greater serenity. In addition, we are open to any request from you part that, if you want, we can examine together and agree upon.
Our commitment is to assure our hospitality with the safety, hygiene and sanitation of all our activities. In order to achieve this we followed every recommendation and law so to create our protocol, which you can read down below. In addition, we are always attentive to any news that could allow us to perfect our work.
This attentions and the control of everything has allowed us and above all you, to have amazing holidays and safe stays. Today we are even more prepared, to the point of assuring you that the safety you will perceive will be something natural and that you will only think about your wonderful days of holidays at the beach in Rimini, at your 4-star hotel.
Safe stay at Hotel Continental – Common areas
SURFACE CLEANING IN COMMON AREAS
The reception, the hall, the corridors, the toilets, the restaurant and all other hotel’s common areas are hygienised according to health recommendations with specific products and frequency.
COMMON AREAS LAYOUT CHANGES
Some of the furnishing in the common areas have been relocated, in line with the new health provisions, in order to favour the guests’ social distancing.
BAR
We moved the tables and chairs to ensure a proper distance between guests. Our barman will serve you at the table to avoid gatherings at the counter.
Safe stay at Hotel Continental – Check In
PARKING
Guests can access the parking following the directions by our staff.
ONLINE CHECK-IN
We have in place a procedure to autonomously input all the data required thus speeding up the check in process. It will be enough to show your ID or passport upon arrival for a quick check.
USEFUL INFORMATION
All the info on the hotel and available services will be available via the QR-Code that you will find in your room.
Safe stay at Hotel Continental – Restaurant / Room
DISTANCING AT THE RESTAURANT
We rearranged the tables in our restaurant in order to guarantee that breakfast, lunch and dinner are carried out in all safety.
SHIFTS AT THE RESTAURANT
Based on attendance, two shifts for access to the restaurant may be put in place. The shift will be arranged during the reservation or at your arrival at the hotel.
ROOM SANITATION
We use technologies and cleaning products that are highly efficient on every surface, object and furniture and clinically tested protocols for washing fabric. The room will be available only after being subject to a sanitation treatment, with the use of products certified as medical device.
Safe stay at Hotel Continental – Pool / Beach
SPACING
We increased the distance between beach umbrellas and sun loungers in order to guarantee an adequate spacing as per current norms and laws.
ENTRANCE
The staff will control the flow and make sure the maximum capacity is respected.
BEACH 32
At our private beach, we relocated all our beach umbrellas and sun loungers thus guaranteeing the respect of the norms put in place by the Emilia-Romagna region on safety at beaches.
Safe stay at Hotel Continental – Health certification and staff training
CERTIFICATIONS
We have in place an action plan adapted to the situation and we acted accordingly to recommendation by health authorities at both local and national level in addition to the guidelines of the regional protocol.
TRAINING
Our staff received a specific training on health protocols and will be at your disposal for any need, doubt or clearing on policies in place to better ensure the safety of your stay.
A few activities that are usually part of our programme have been modified or remodulated in order to guarantee the safety of our guests.
As imposed by government recommendation, by common sense and civic duty, what we wish is to insure everybody (guests and staff) an environment that is safe under every aspect: an essential element for a “carefree” stay in Rimini.
What we wish to achieve is to not create exaggerated expectations for events or activities that we are not allowed to put in place and to avoid any objection on the price agreed upon during the confirmation process.
We are always at your disposal, here are our contacts:
TEL: +39 0541 391300
E-MAIL: info@hotelcontinentalrimini.it
WHATSAPP: click to chat with us 
